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Terms & Conditions

Last updated: January 24, 2025

Table of Contents

  • 1. Acceptance of Terms
  • 2. Service Description
  • 3. Eligibility and Registration
  • 4. Independent Contractor Relationship
  • 5. Platform Use and Conduct
  • 6. Work Requirements and Standards
  • 7. Compensation and Payment
  • 8. Intellectual Property
  • 9. Confidentiality
  • 10. Termination
  • 11. Limitation of Liability
  • 12. Indemnification
  • 13. Governing Law and Jurisdiction
  • 14. General Provisions
  • 15. Contact Information
Important Notice: These Terms & Conditions govern your use of Swift's freelance platform. By applying for or accepting assignments through our platform, you agree to be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using Swift's platform, submitting a registration, or performing assignments through our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, you may not use our services.

Swift reserves the right to modify these Terms at any time. We will notify users of material changes through email or platform notifications. Continued use of our services after changes constitutes acceptance of the updated Terms.

2. Service Description

Swift operates as a digital platform that connects independent contractors with freelance assignment opportunities across Australia. Our services include:

  • Matching qualified contractors with suitable freelance assignments
  • Providing skill development and resources for freelance tasks
  • Facilitating communication between contractors and clients
  • Processing payments for completed assignments
  • Offering ongoing support and quality assurance

Swift does not guarantee continuous assignment availability or specific income levels. Assignment opportunities are subject to client demand and contractor performance.

3. Eligibility and Registration

3.1 Age and Legal Requirements

  • You must be at least 21 years of age
  • You must have legal authorization to work in Australia
  • You must provide accurate and complete information during registration
  • You must maintain updated contact information and payment details

3.2 Technical Requirements

  • Reliable internet connection with sufficient bandwidth for freelance assignments
  • Computer, tablet, or smartphone capable of accessing our platform
  • Basic proficiency in English for communication and task completion
  • Ability to work independently and meet deadlines

3.3 Registration Process

The registration process includes application submission, online interview, skill assessment, and background verification as applicable. Swift reserves the right to reject applications or terminate accounts that do not meet our standards.

4. Independent Contractor Relationship

Important: All assignments performed through Swift's platform are on an independent contractor basis. You are not an employee of Swift or its clients.

4.1 Contractor Status

By using our platform, you acknowledge and agree that:

  • You are an independent contractor, not an employee
  • You are responsible for your own taxes, insurance, and benefits
  • You have control over when, where, and how you complete assigned tasks
  • You may work for other platforms or clients simultaneously
  • Swift does not provide employment benefits, superannuation, or other employee entitlements

4.2 Tax Responsibilities

As an independent contractor in Australia, you are responsible for:

  • Registering for an Australian Business Number (ABN) if required
  • Reporting all income earned through the platform to the ATO
  • Paying applicable income tax, GST, and other required taxes
  • Maintaining accurate records of your earnings and expenses
  • Obtaining any required business licenses or permits

5. Platform Use and Conduct

5.1 Acceptable Use

You agree to use the platform only for its intended purposes and in accordance with these Terms. You will:

  • Provide accurate information in all communications
  • Complete assigned tasks to the best of your ability
  • Maintain professional communication with clients and Swift staff
  • Report any technical issues or concerns promptly
  • Protect your account credentials and prevent unauthorized access

5.2 Prohibited Activities

You may not:

  • Share your account access with others
  • Attempt to contact clients directly outside the platform without authorization
  • Submit false or misleading information
  • Engage in any illegal activities through the platform
  • Interfere with the platform's operation or other users' access
  • Violate any applicable Australian laws or regulations

6. Work Requirements and Standards

6.1 Quality Standards

All assignments must meet Swift's quality standards and client requirements. This includes:

  • Completing tasks accurately and within specified timeframes
  • Following provided instructions and guidelines
  • Maintaining consistent quality across all assignments
  • Participating in skill development and improvement programs as required

6.2 Performance Monitoring

Swift reserves the right to monitor assignment quality and may:

  • Review completed tasks for quality assurance
  • Provide feedback and additional skill development
  • Adjust assignment allocations based on performance
  • Suspend or terminate accounts for consistent poor performance

7. Compensation and Payment

7.1 Payment Rates

Payment rates vary by assignment type and complexity, typically ranging from AU$16-27 per hour for various assignments. Rates are communicated before task acceptance and may be adjusted based on:

  • Assignment difficulty and requirements
  • Contractor experience and performance
  • Client budget and market conditions
  • Volume and consistency of assignments

7.2 Payment Terms

  • Payments are processed weekly or bi-weekly as specified
  • Payment methods include direct deposit (Australian bank accounts), PayPal, or other approved methods
  • Minimum payment thresholds may apply
  • Payment processing may take 3-5 business days
  • All payments are made in Australian dollars (AUD)

7.3 Payment Disputes

Payment disputes must be reported within 30 days of the payment date. Swift will investigate and resolve disputes fairly and promptly in accordance with Australian consumer protection laws.

8. Intellectual Property

8.1 Work Product

Unless otherwise specified, all work products created through the platform belong to the client. You assign all rights, title, and interest in completed assignments to the client upon payment.

8.2 Platform Content

Swift retains all rights to the platform, including software, content, trademarks, and proprietary processes. You may not copy, modify, or distribute any platform content without authorization.

9. Confidentiality

You agree to maintain strict confidentiality regarding:

  • Client information and business details
  • Assignment-specific instructions and materials
  • Platform processes and methodologies
  • Other contractors' information
  • Swift's business operations and strategies

This confidentiality obligation continues indefinitely, even after termination of your account.

10. Termination

10.1 Termination by Contractor

You may terminate your account at any time by providing written notice to Swift. Outstanding payments for completed assignments will be processed according to standard payment terms.

10.2 Termination by Swift

Swift may terminate accounts immediately for:

  • Violation of these Terms
  • Poor assignment quality or performance
  • Fraudulent or illegal activity
  • Breach of confidentiality
  • Extended inactivity

10.3 Effect of Termination

Upon termination, you must cease all platform use and return any confidential materials. Surviving provisions include confidentiality, intellectual property, and limitation of liability clauses.

11. Limitation of Liability

Important Limitation: Swift's liability is limited as described below. Please read carefully.

To the maximum extent permitted by Australian law:

  • Swift's total liability is limited to the amount paid to you in the 12 months preceding the claim
  • Swift is not liable for indirect, incidental, or consequential damages
  • Swift does not guarantee continuous assignment availability or income levels
  • You use the platform at your own risk
  • Swift is not responsible for tax obligations or employment law compliance beyond what is required under Australian law

12. Indemnification

You agree to indemnify and hold harmless Swift from any claims, damages, or expenses arising from:

  • Your violation of these Terms
  • Your negligent or wrongful conduct
  • Your violation of applicable Australian laws
  • Claims related to your tax or employment status
  • Intellectual property infringement claims

13. Governing Law and Jurisdiction

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be resolved in the courts of New South Wales. You consent to the jurisdiction of these courts and waive any objection to venue.

13.1 Dispute Resolution

Before initiating legal proceedings, parties agree to attempt resolution through:

  1. Direct negotiation
  2. Mediation if negotiation fails
  3. Binding arbitration as a final resort

14. General Provisions

14.1 Entire Agreement

These Terms constitute the entire agreement between you and Swift regarding platform use, superseding all prior agreements.

14.2 Severability

If any provision is found unenforceable under Australian law, the remaining provisions remain in full force and effect.

14.3 Assignment

You may not assign your rights under these Terms. Swift may assign its rights and obligations at any time.

14.4 Waiver

Failure to enforce any provision does not constitute a waiver of that provision or any other provision.

14.5 Force Majeure

Neither party is liable for delays or failures due to circumstances beyond their reasonable control, including natural disasters, government actions, or technical failures.

15. Contact Information

For questions about these Terms & Conditions, please contact us:

Swift Freelance Platform
Email: [email protected]
Address: Sydney, New South Wales, Australia
Response Time: 2-3 business days

By using Swift's platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

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